CentraCX Archives

Cyara Acquires CentraCX Adding Voice of the Customer (VOC) to Customer Experience Transformation Solutions

Strategic acquisition delivers insights from customer feedback to improve customer satisfaction, agent engagement and brand reputation REDWOOD CITY, Calif.—June 20, 2023—Cyara, the leading AI-led Customer Experience (CX) Transformation Platform provider, today announced its acquisition of CentraCX, a comprehensive SaaS-based Voice of the Customer (VOC) solution, designed specifically for the contact center. This acquisition adds advanced VOC […]

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
ARRAffinity	session	ARRAffinity cookie is set by Azure app service, and allows the service to choose the right instance established by a user to deliver subsequent requests made by that user.
ARRAffinitySameSite	session	This cookie is set by Windows Azure cloud, and is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.
Cookie Law Info - Analytics	11 months	The cookie is used to store the user consent for the cookies in the category "Analytics".
Cookie Law Info - Check Advertisement	session	This cookie is used to record the user consent for the cookies in the "Advertisement" category .
Cookie Law Info - Necessary	11 months	The cookie is used to store the user consent for the cookies in the category "Necessary".
Cookie Law Info Consent	session	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
Viewed Cookie Policy	11 months	The cookie is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
Google Analytics Tracking	1 year	This cookie is set by Google Analytics.